FREQUENTLY ASKED QUESTIONS


WHEN WILL I RECEIVE MY ORDER?

All shop orders are processed within 1-3 business days. Items are then shipped via USPS Priority, which takes 2-3 days for delivery. Tracking numbers will be emailed to each customer once their order has shipped. Custom projects are on their own timelines and will be discussed specifically with each client. 

 

DO YOU SHIP INTERNATIONALLY?

Yes! We are happy to ship to any country. Shipping rates are based on USPS Priority International flat rates.

 

DO YOU CHARGE SALES TAX?

Sales tax is not charged on any orders outside the state of Vermont. For all Vermont orders, a 6.0% sales tax is applied. For any Vermont cities and towns that are subject to the local tax, an additional 1.0% tax will be applied. 

 

WHAT IS YOUR RETURN POLICY?

If you are unhappy with your order, please return the products within 10 days. Products must be unopened, unused, and in their original packaging. Shipping charges are not refundable, unless the issue was caused by Scout's Honor Paper (incorrect items, etc). Once returned items are received, we will refund the product cost directly to the credit card/account used in the original order. The return policy does not apply to custom orders. Please send all returns to: 

 

Scout's Honor Paper

Post Office Box 8766

Burlington, Vermont

05402

 

CAN I BUY SCOUT'S HONOR PAPER LOCALLY?

We are proud to be sold in select stores throughout the country and online. Please check out our stockists to see if there is a shop near you. If you don't see one near you, but know of a shop that might be a good fit for Scout's Honor Paper, please get in touch